Senior Associate, Operational Intelligence, Labs

The role

You will build and maintain applications, integrations, and automation to improve how technical operations teams operate. This is a hands-on individual contributor role focused on software development for the robotics fleet.

What you will do

• Design and build full-stack features connecting frontend interfaces to backend services.
• Instrument services with logging, metrics, and alerting.
• Partner with Engineering and platform teams to align with infrastructure standards.
• Work with operational users to translate feedback into technical requirements.
• Develop integrations and data workflows using APIs, databases, and automated jobs.
• Contribute to AI-powered troubleshooting and decision-support capabilities.
• Use version control, code review, automated testing, and staging environments.
• Investigate application and integration failures and implement fixes.
• Improve operational reporting by validating data relationships and outputs.
• Create technical documentation, troubleshooting guides, and user resources.

Required qualifications

• 3–5 years of hands-on experience developing and maintaining software that runs in production environments.
• Understanding of how frontend and backend systems work together, including HTTP, client-server communication, authentication, and data flow.
• Experience designing and consuming REST APIs.
• Experience deploying and operating containerized applications (Docker, Kubernetes).
• Experience with CI/CD pipelines (such as Buildkite).
• Experience collaborating through GitHub using pull requests, code review, and branching workflows.
• Ability to write, debug, and maintain Python and JavaScript code.
• Ability to use SQL to investigate, transform, and validate data.
• Effective use of LLMs and AI-assisted development tools.
• Experience with APIs, databases, and system integrations.
• Comfortable using the command line, Git, GitHub, and issue-tracking tools.
• Ability to communicate clearly with technical and nontechnical audiences.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

Before you apply

• DoorDash utilizes an automated recruitment tool called Metaview to evaluate job related qualifications and characteristics.

About the company

DoorDash is a technology and logistics company that builds autonomous delivery robots and other autonomy solutions through DoorDash Labs. Their mission is to empower local economies.