Doordashusa
Operations Manager, Autonomous Safety
San Francisco, CA. Posted 9 days ago
The role
You will lead the team responsible for safety systems, incident response, and SOP governance for autonomous robot operations. You will set strategy, develop a team of safety specialists, and partner with engineering and product leadership.
What you will do
- Lead and grow the safety team
- Set SOP strategy and drive compliance across all Labs programs
- Establish metrics and KPIs for operational safety
- Present trends, risks, and recommendations to senior leadership
- Oversee critical incident triage and resolution
- Ensure root cause analysis and corrective action processes are rigorous
- Partner with engineering, product, legal, and field operations
- Engage with regulators, partners, and customers on safety standards
Required qualifications
- 7+ years in operations, safety, or a related field
- 2+ years managing or leading teams
- Experience designing and scaling safety or operational systems in a regulated or safety-critical environment
- Executive presence to influence senior stakeholders
- Strong analytical mindset
- Participate in on-call rotation on nights and weekends
Nice to have
- Autonomy, robotics strongly preferred
- Deep familiarity with safety management systems (SMS), ISO 45001, or equivalent frameworks
- Proven track record in designing, developing, and deploying comprehensive training programs and instructional materials
- Experience with autonomous systems, robotics deployment, or fleet operations at scale
- Proficiency in Google Workspace, Jira, and SQL
Benefits
- Equity grants
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
About the company
DoorDash is a technology and logistics company that started by enabling door-to-door delivery. The company aims to empower local economies and expand to provide any and all goods.