Sr. Associate, Dasher Retention Marketing

The role

You will own end-to-end CRM strategy, development, and build for the Dasher lifecycle. You will design and execute campaigns across email, push, in-app messaging, and SMS to drive engagement and retention.

What you will do

• Own end-to-end campaign strategy, development, and build
• Design and build lifecycle programs across email, push, in-app messaging, and SMS
• Manage audience segmentation, targeting, creative briefing, production, QA, launch, and post-campaign analysis
• Partner cross-functionally with Product, Engineering, Data Science, Integrated Marketing, and Strategy & Operations
• Review campaign performance and make data-informed recommendations
• Connect individual projects to broader lifecycle programs
• Monitor emerging trends in Retention Marketing
• Use AI tools to accelerate experiment velocity and impact

Required qualifications

• 4+ years of experience in CRM, email, or lifecycle marketing
• Deep familiarity with CRM technology including ESPs and marketing automation platforms
• Experience owning end-to-end lifecycle or retention strategy and execution
• Ability to interpret data to inform campaign strategy and make tradeoffs
• Strong written and verbal communication skills
• Experience collaborating cross-functionally with creative, analytics, and product or strategy teams
• A record of business results through developing and deploying marketing strategy and campaigns across CRM channels
• Comfort navigating ambiguity and adapting plans
• Bachelor's degree or equivalent experience

Nice to have

• Basic knowledge of SQL, HTML, and data visualization platforms
• Experience with AI tools to improve campaign velocity and impact

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

Before you apply

• Applications for this position are accepted on an ongoing basis

About the company

DoorDash is a technology and logistics company that aims to grow and empower local economies. The company is expanding from food delivery to providing any and all goods.