Dollarshaveclub

VP, Digital Products and Technology

Durham, North Carolina. Posted 2 days ago

The role

You will lead all technology functions for the business, including ecommerce, marketing technology, enterprise systems, data, and corporate IT. You will set technology strategy and architecture, own the technology budget, and lead the team, reporting to the Chief Digital Officer.

What you will do

  • Build and gain buy-in for a multi-year technology strategy and roadmap
  • Own the target architecture across commerce, subscription, enterprise, and data platforms
  • Integrate acquired brands and entities onto shared platforms
  • Lead AI-augmented engineering and put AI into customer experience and internal operations
  • Run a predictable delivery engine and own uptime and incident response for revenue-critical systems
  • Oversee ERP, OMS, WMS, 3PL, and EDI systems and integrations
  • Own the data platform, information security, and compliance posture
  • Own the technology budget, vendor contracts, and implementation partners
  • Lead, coach, and develop the leaders across all five technology pillars
  • Serve as a peer to Growth, Product, Finance, Supply Chain, and Operations leaders

Required qualifications

  • B.S. in Computer Science, Engineering, or equivalent
  • 12+ years in software engineering and technology leadership
  • 5+ years leading multi-disciplinary teams through other managers
  • Senior technology leadership in DTC ecommerce, ideally subscription commerce at high volume
  • Deep Shopify Plus and integration experience
  • Backend services and modern APIs in Ruby/Rails, Node, or Python
  • Experience with subscription billing, checkout, order management, fulfillment, and 3PL integrations
  • Experience implementing and running enterprise systems (ERP, ideally NetSuite; OMS, WMS, HRIS) and data warehouses
  • Hands-on experience leading AI-augmented engineering
  • Ownership of a seven-figure technology budget, vendor negotiations, and MSP or implementation partner management
  • Strong grounding in information security, identity and access, and compliance (PCI, privacy)
  • Strong financial acumen and ability to tie technology decisions to revenue, retention, and EBITDA

Nice to have

  • MBA or technology-focused master's
  • Experience in a PE-backed, multi-entity, or acquisitive environment, including post-merger systems integration
  • Experience with Klaviyo, Ordergroove or similar subscription platforms, FullStory, and A/B testing tools
  • Cloud infrastructure experience (AWS, Azure, or GCP) and SaaS license management
  • International, multi-currency, and localization experience
  • Experience scaling a lean team with a blended in-house, offshore, and agency model

Benefits

  • Medical, dental, and vision coverage with low premium options, plus supplemental coverage
  • Free life insurance, short term disability and long term disability
  • 401(k) with 100% match on the first 2% and 50% match on up to an additional 4%, no vesting period
  • Unlimited vacation and generous sick time
  • Half day Fridays year-round (subject to business needs)
  • 12 weeks of fully paid parental leave
  • 4 weeks of fully paid disability leave
  • Free Dollar Shave Club products
  • Monthly cell phone stipend

Before you apply

  • Applications must be submitted through the Greenhouse applicant tracking system
  • The company participates in E-Verify
  • The position stays open until the role is filled

About the company

Dollar Shave Club is a direct-to-consumer grooming company that expanded its product lineup internationally. It is a PE-backed subscription business.

VP, Digital Products and Technology at Dollarshaveclub | JobZoey