Dragos
Associate Principal Resident Engineer - Americas
United States. Posted 20 days ago
The role
This person will plan, scope, and implement the Dragos Platform in customer environments. You will work onsite at power plants, substations, manufacturing floors, and refineries to perform installations and assist customers in monitoring infrastructure.
What you will do
- Collaborate with Dragos Sales and Solution Architect teams to understand customer use cases and success criteria
- Work closely with client teams on network architecture, sensor placement, and integrations
- Coordinate and conduct deployments
- Partner with client teams to refine use cases and Dragos platform objectives
- Tune and optimize Dragos platform to meet defined customer objectives
- Develop content and build foundational workflows based on client use cases
- Monitor the health of the Platform solution to ensure continuous availability
- Coordinate upgrades, patches, and other configuration changes
- Provide knowledge transfer and training to enable key stakeholders
- Provide troubleshooting and break/fix support for the Platform and manage escalations
Required qualifications
- 5+ years of ICS/OT and Cybersecurity experience
- Strong knowledge of IP networks, OSI model, Purdue model, and ICS protocols
- Experience with Linux (command line)
- Experience with on-premise and cloud software solutions for Enterprise while managing multiple stakeholders and projects
- Customer-oriented and attentive to client needs
- Strong interpersonal and communication skills
- Willingness to travel up to 25%
Nice to have
- Experience with Dragos Platform
- Experience with scripting languages (Python, Shell script, etc.)
- Electric Sector/NERC CIP experience
Benefits
- Competitive Equity Package
- Comprehensive Benefits Plan
Before you apply
- All new hires must pass a background check
About the company
Dragos is the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The company has a remote-first mission-driven team across North America, Europe, the Middle East, and APAC.