People Relations Business Partner

The role

You will lead employee relations, leaves of absence, and workplace accommodations. You will manage employee relations cases, own leave and accommodations programs, and provide guidance to managers and People Business Partners.

What you will do

• Lead employee relations matters from intake through resolution.
• Conduct fair and timely workplace investigations.
• Provide guidance on employee concerns, performance, and conduct.
• Develop tools and documentation standards for ER practices.
• Lead global leave of absence and workplace accommodations programs.
• Manage workplace accommodation requests from intake to implementation.
• Serve as an internal expert for complex leave matters.
• Manage vendor performance for leave and accommodations partners.
• Analyze employee relations and leave activity to identify trends.
• Provide project support for People Business Partner priorities.

Required qualifications

• 5+ years of experience across employee relations, workplace accommodations, leave management, HR, or related areas.
• Experience independently managing complex employee matters.
• Experience conducting workplace investigations and navigating sensitive employee relations matters.
• Strong working knowledge of workplace accommodations and leave practices, including the ADA, FMLA, and interactive process.
• Experience advising managers and People partners on complex employee situations.
• Strong judgment and ability to navigate sensitive or ambiguous situations.
• Excellent written and verbal communication skills.
• Strong case management and organizational skills.
• Ability to identify patterns across individual cases.
• Comfort working across teams, functions, and geographies in a fast-moving environment.

Nice to have

• Global Experience: Experience supporting employee relations, leaves, or accommodations across multiple countries or regions.
• Investigations Expertise: Significant experience independently conducting complex workplace investigations.
• Program Building: Experience building or scaling employee relations, leave, or accommodations practices.
• Vendor + System Management: Experience overseeing case management, external leave or accommodations administrators and using performance data to improve service.
• Systems & Insights: Experience using case management systems and employee data to identify trends and inform organizational decisions.

About the company

Duolingo's mission is to develop the best education in the world and make it universally available. The team focuses on educating users, experimenting with big ideas, and making fact-based decisions.