Senior Account Manager

The role

The Senior Account Manager analyzes insurance programs to identify risks and coverage deficiencies. This person serves as a trusted advisor on complex commercial insurance programs and renewal strategies. They collaborate with clients, producers, underwriters, and legal counsel to deliver risk and insurance solutions.

What you will do

• Analyze insurance programs to identify risks, coverage deficiencies, contingent liabilities, and transaction-related exposures
• Implement post-close insurance strategies including entity additions/removals, coverage restructuring, policy endorsements, and tail/run-off coverage placement
• Serve as a trusted advisor on complex commercial insurance programs, renewal strategy, carrier negotiations, and ongoing risk management initiatives
• Collaborate with clients, producers, underwriters, legal counsel, and transaction advisors
• Serve as the primary point of contact for clients

Required qualifications

• Bachelor’s degree with a minimum of 5+ years of client service, or High School degree with a minimum of 7 years of client service
• Team-oriented self-starter
• Ability to organize, prioritize, monitor, control workflow deadlines, and be flexible
• Ability to work in a fast-paced environment
• Adaptability and resilience in managing shifting priorities
• Collaborative mindset
• Insurance technical skills
• Receptive to feedback
• Critical thinking and problem-solving skills
• High adaptability
• Ability to work well under pressure with attention to details
• Strong verbal and written communication skills and analytical abilities

Nice to have

• Insurance Designation(s)
• Experience with agency management systems such as Sagitta, ImageRight, etc

Benefits

• Generous Paid Time off
• Managed PTO for salaried/exempt employees
• 22 PTO days starting out for hourly/non-exempt employees
• 12 company-observed paid holidays
• 4 early-close days
• Paid parental leave
• Pregnancy disability and bonding leave
• Organ donor/bone marrow donor leave
• Employee referral bonus program of $1,500 per hired referral
• Employee recognition programs
• Mentorship Program
• Tuition Reimbursement Program

About the company

EPIC Insurance Brokers & Consultants is a fast-growing firm headquartered in New York City with over 3,000 employees nationwide. The company has locations spread across the U.S. and core values include Owner mindset, Inspire trust, Think big, and Drive results.