Commercial Insurance Account Manager - Entertainment

The role

The commercial insurance account manager participates in the production of new and renewal business. They provide client service for new and existing clients, specifically supporting entertainment industry clients.

What you will do

• Handle renewal and new business assigned from the production team, call-ins, and client referrals.
• Maintain and strengthen relationships with prospect and client decision makers.
• Manage day-to-day account responsibilities and the renewal process.
• Resolve client problems and respond to client questions.
• Monitor client insurance programs for possible changes.
• Facilitate resolution to claims.
• Coordinate the delivery of value-added services.
• Perform administrative duties including applications, billing, and collections.
• Determine risk management and client coverage needs.
• Provide coaching, direction and day-to-day supervision to account support staff.

Required qualifications

• At least 5+ years of commercial insurance account management experience
• Current property & casualty license
• Strong, professional communication skills
• High attention to detail
• Ability to learn and understand software systems quickly
• Ability to adapt well to priority changes and deadlines
• Ability to maintain a high level of visual attention and mental concentration
• Ability to solve complex problems
• Ability to read, analyze and interpret insurance data
• Ability to understand, interpret and implement procedures

Nice to have

• Entertainment industry experience
• Bachelors Degree

Benefits

• Generous Paid Time off
• Managed PTO for salaried/exempt employees
• 22 PTO days for hourly/non-exempt employees
• 12 company-observed paid holidays
• 4 early-close days
• Paid parental leave
• Pregnancy disability and bonding leave
• Organ donor/bone marrow donor leave
• Employee referral bonus program of $1,500 per hired referral
• Employee recognition programs and trips
• Mentorship Program
• Tuition Reimbursement Program

About the company

EPIC Insurance Brokers & Consultants is a fast-growing firm with over 4,000 employees nationwide. Headquartered in New York City, the company has locations spread across the U.S.