Senior Client Manager- Commercial Lines, P&C

The role

The Senior Client Manager manages Property & Casualty insurance relationships for a complex portfolio of construction and manufacturing clients. This role leads service delivery, coordinates program activities, and provides strategic consultation to support client retention and growth.

What you will do

• Partner with Producers in client service, renewals, and expansion opportunities
• Deliver client service and implement strategies
• Lead the marketing and placement process
• Negotiate coverage terms, conditions, and pricing with carriers
• Coordinate internal resources for renewal strategies and risk management
• Collaborate with Risk Control, Claims, and service team members
• Oversee completion of endorsements, certificates, audits, and invoicing
• Evaluate client exposures and provide strategic recommendations
• Provide guidance and mentorship to service team members
• Travel to support client relationships and business development

Required qualifications

• 8–10 years of commercial Property & Casualty insurance experience in a client-facing role
• 5 plus years in an Account Executive role
• Demonstrated experience in project management and client program leadership
• Strong negotiation skills and deep knowledge of Property & Casualty insurance
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Outlook)
• Excellent written and verbal communication skills
• Ability to influence, mentor, and collaborate across teams
• Strong analytical skills to interpret coverage forms, contracts, and financial data
• Active Property & Casualty Broker License
• Valid driver’s license

Nice to have

• Bachelor’s degree
• Sagitta and ImageRight experience
• Relevant industry designations (e.g., CIC, CPCU, CRM, ARM)
• Technical expertise to handle mid-sized to large construction and manufacturing risks
• Comfortable with complex contract reviews, Builders Risk Placement, working with Captives

Benefits

• Generous Paid Time off
• Managed PTO for salaried/exempt employees
• 22 PTO days starting out for hourly/non-exempt employees
• 12 company-observed paid holidays
• 4 early-close days
• Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Employee referral bonus program of $1,500 per hired referral
• Employee recognition programs and trips
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs

About the company

EPIC Insurance Brokers & Consultants is a fast-growing firm in the insurance industry with over 4,000 employees nationwide. Headquartered in New York City, the company has locations spread across the U.S.