Office Administrator

The role

You will run the day-to-day operations of the Newport Beach office. You will handle front desk work, facilities, office technology support, onboarding and events for employees, clients and vendors.

What you will do

• Answer phones, route calls and greet visitors, clients and vendors
• Serve as the main office resource for employees and visitors
• Keep the office ready: opening and closing checks, stocked and working conference and common areas
• Manage room calendars, workspace reservations and seating
• Coordinate meetings, Lunch & Learns, carrier presentations and employee events, including catering
• Process incoming mail and send documents electronically; coordinate outgoing packages
• Order and manage office supplies, printer inventory, beverages and kitchen supplies
• Coordinate onboarding and offboarding, including workstations, equipment, access and orientation
• Provide first-level troubleshooting for conference room technology, Zoom rooms, monitors and printers
• Coordinate facilities requests, vendors, vendor invoices and expense reports

Required qualifications

• Associate degree or equivalent training or business experience
• 2 years of administrative support experience in a corporate environment
• Excellent troubleshooting, decision making, project management and problem-solving skills
• Exceptional customer service with professional interaction at all levels
• Strong attention to detail and time management
• Ability to multitask, set priorities and work with and without direct supervision
• Strong written and verbal communication skills
• Advanced knowledge of the internet and Microsoft Office, including Excel, Access, Outlook, Word, Smartsheet and PowerPoint
• Ability to work in a fast-paced environment and handle sensitive, confidential situations with poise and tact
• Ability to work in a collaborative, team-focused environment
• Ability to lift 35 pounds
• Close vision and the ability to adjust focus

Benefits

• Generous paid time off; managed PTO for salaried/exempt employees
• 22 PTO days to start for hourly/non-exempt employees
• 12 company-observed paid holidays and 4 early-close days
• Paid parental leave, pregnancy disability and bonding leave, and organ or bone marrow donor leave
• Employee referral bonus of $1,500 per hired referral
• Recognition programs and awards
• Mentorship, tuition reimbursement and leadership development
• Pet insurance, identity theft protection, legal planning, family planning and menopause support
• 401(k) matching, medical, dental and vision insurance
• Wellness and employee assistance programs
• Employee Resource Groups: Women's Coalition and EPIC Veterans Group

Before you apply

• Massachusetts law prohibits requiring or administering a lie detector test as a condition of employment

About the company

EPIC Insurance Brokers & Consultants was founded in 2007 and is headquartered in New York City. It has over 4,000 employees and more than 60 offices across the U.S.