Senior Instructional Designer - Contract

The role

Lead the design and development of an eLearning program on Errors & Omissions (E&O) risk, claims prevention, best practices, and AI-related considerations. Work with subject matter experts to turn complex content into clear, practical learning, first through analysis and design, then through development, implementation and evaluation.

What you will do

• Meet with stakeholders and subject matter experts to understand business needs, learner audiences and desired outcomes.
• Review existing E&O resources, claim examples and source materials.
• Write clear, measurable learning objectives.
• Recommend curriculum structure, delivery methods, activities and assessments.
• Present the recommended scope and development plan for stakeholder approval.
• Develop storyboards, scripts, scenarios, knowledge checks and assessments.
• Build eLearning modules and/or instructor-led materials as approved.
• Create graphics and visual elements and apply strong visual design.
• Run quality assurance and prepare courses for LMS deployment.
• Develop an evaluation approach and provide final editable source files.

Required qualifications

• 5+ years of experience in instructional design, learning and development, eLearning development or corporate training.
• Ability to manage the full instructional design lifecycle.
• Experience designing learning from complex, technical or SME-provided content.
• Strong experience developing scenario-based and application-focused learning.
• Strong visual and graphic design skills.
• Experience developing eLearning using Articulate Storyline.
• Excellent writing, project management, organization and communication skills.
• Ability to independently facilitate SME meetings and manage timelines, feedback and revisions.

Nice to have

• Demonstrated experience applying the ADDIE model and adult learning principles.
• Experience with Adobe Creative Suite, Canva or similar design tools.
• Experience developing training related to insurance, compliance, risk management, legal concepts or financial services.

Before you apply

• Massachusetts law prohibits requiring or administering a lie detector test as a condition of employment.

About the company

EPIC Insurance Brokers & Consultants is headquartered in New York City, was founded in 2007 and has over 4,000 employees nationwide. Its core values are Owner mindset, Inspire trust, Think big and Drive results.