Sr. Solutions Architect - Strategic Central/East (Presales)

The role

You will serve as a technical authority and trusted advisor to sales teams, customers, partners, and the community. You will use the Elastic Stack to address customer business issues and support sales through technical wins and partner enablement.

What you will do

• Serve as the technical point of contact for accounts and account managers in the assigned territory.
• Develop a deep understanding of customers' goals and objectives.
• Articulate how offerings address customer needs.
• Craft and own value based relationships at all levels in customer organizations.
• Participate in all phases of planning and execution from discovery to technical win.
• Demonstrate the value of Elastic products and solutions in sales meetings and events.
• Advise the sales team on positioning Elastic products, solutions and services.
• Onboard, educate and enable partners and support them in sales cycles.
• Craft collateral and collaborate with other Elasticians.
• Communicate customer needs and improvements to engineering and leadership teams.

Required qualifications

• Track record of success in a technical presales role.
• Experience selling and implementing technology to earn customer trust.
• Proven track record to articulate and sell the benefits of modern platforms, software and technologies.
• History of successful customer relations and devising architectures to meet goals.
• Ability to influence.
• Ability to inspire groups, both large and small.
• Willingness to travel 30% within region, as well as occasionally internationally.

Nice to have

• Passion for being curious and a continuous learner

Benefits

• Stock program eligibility
• Company-matched 401k up to 6% of eligible earnings
• Health coverage for you and your family in many locations
• Flexible locations and schedules for many roles
• Generous number of vacation days each year
• Match up to $2000 for financial donations and service
• Up to 40 hours each year to use toward volunteer projects
• Minimum of 16 weeks of parental leave

Before you apply

• An export license may be required if you are located in or are a national of Belarus, Cuba, Iran, North Korea, Syria, Russia, or annexed Ukrainian territories.

About the company

Elastic is the Search AI Company that enables everyone to find answers in real time using all their data at scale. The Elastic Search AI Platform is used by more than 50% of the Fortune 500.