Sr. Business Systems Analyst, CPQ

The role

This person will bridge the gap between business and IT development teams by gathering requirements and ensuring clear communication. They will focus on Configure, Price, Quote (CPQ) functionalities and Salesforce.

What you will do

• Gather and document business requirements from stakeholders.
• Analyze existing CPQ workflows to pinpoint areas for improvement.
• Translate requirements into technical specifications for IT teams.
• Facilitate sessions to validate requirements with business goals.
• Facilitate communication between business and IT development teams.
• Organize and lead stakeholder meetings to gather input on CPQ functionalities.
• Build relationships with key stakeholders.
• Identify and document system defects or issues.
• Collaborate with IT teams to validate solutions after testing.
• Perform user acceptance testing (UAT) with stakeholders.

Required qualifications

• Bachelor's degree in Business Administration, Computer Science, or a related field
• CPQ certification deemed relevant
• 5+ years with business systems analysis
• 3+ years with CPQ tools and functionalities
• 2+ years with Salesforce platform
• Demonstrated experience in gathering and documenting requirements
• Proficiency in Configure, Price, Quote (CPQ) software
• Solid knowledge of Salesforce CPQ functionalities
• Experience with business process modeling tools
• Knowledge with user acceptance testing (UAT) methodologies
• Knowledge of project management tools for stakeholder coordination
• Experience with documenting workflows for software systems

Nice to have

• Successfully led multiple CPQ implementation projects
• Improved CPQ workflow efficiency by over 20% through process analysis
• Successfully collaborated with cross-functional teams to achieve project objectives
• Identified and resolved critical system defects, enhancing overall system performance
• Developed comprehensive technical documentation for CPQ functionalities adopted by the organization

Benefits

• Stock program eligibility
• Company-matched 401k up to 6% of eligible earnings
• Competitive pay
• Health coverage for you and your family in many locations
• Flexible locations and schedules
• Generous number of vacation days each year
• Match up to $2000 for financial donations and service
• Up to 40 hours each year to use toward volunteer projects
• Minimum of 16 weeks of parental leave

About the company

Elastic is the Search AI Company that enables everyone to find answers in real time using all their data at scale. The Elastic Search AI Platform is used by more than 50% of the Fortune 500.