Senior Sales Operations Associate - Enterprise

The role

You will define and scale operational best practices, support sales strategy and planning, and drive data-informed decision-making. You will partner with sales management to assess business health and design key performance metrics.

What you will do

• Analyze business health and present data-driven recommendations to senior management
• Design and interpret key performance metrics and develop plans to address gaps
• Identify untapped market potential and implement sales plans
• Design and implement sales coverage models including territory alignment and forecasting
• Perform ad hoc analysis to support sales strategy and executive-level reporting
• Implement best practices for sales user efficiency and productivity
• Manage core sales operations functions including user setup, territory management, forecasting, and data hygiene
• Conduct sales leader training sessions and develop change management materials

Required qualifications

• Deep technical expertise in Salesforce with experience in related cloud-based or web-based technologies
• Bachelor's degree
• 3-5 years of experience in Sales Operations, Business Systems Analysis, or a similar function
• Ability to shift priorities quickly and solve problems creatively
• Excellent written and verbal communication skills
• Ability to present complex ideas to technical and non-technical audiences
• Ability to work across virtual and global cross-functional teams
• Strong data and analytics acumen
• Proficiency in SQL and BI tools (e.g., Tableau, Looker, Power BI, or similar)
• Experience writing queries, manipulating data, and delivering dashboards and reports
• Proven change management and process transformation experience
• End-to-end implementation and support experience with global business systems

Benefits

• Competitive pay
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Match up to $2000 for financial donations and service
• Up to 40 hours each year to use toward volunteer projects
• Minimum of 16 weeks of parental leave

About the company

Elastic is the Search AI Company that enables everyone to find answers in real time using all their data at scale. The Elastic Search AI Platform is used by more than 50% of the Fortune 500.