Global Client Director

The role

You will manage and grow relationships with strategic global clients to drive revenue and ensure client experiences. You will lead account strategies for top-tier accounts and deliver solutions using the company's SaaS platform.

What you will do

• Build and sustain executive-level relationships across global client organizations.
• Develop and execute comprehensive global account plans.
• Exceed sales and revenue targets by identifying new opportunities and managing complex deal cycles.
• Maintain deep knowledge of product portfolio, client industries, and emerging technologies.
• Partner with marketing, customer success, product, and solution consulting teams.
• Leverage data and CRM tools to monitor performance and forecast revenue.
• Represent Elite at client sites, industry events, and executive meetings.
• Perform other duties as assigned to support departmental and company objectives.

Required qualifications

• Bachelor's Degree in Business, Marketing, or a related field.
• 9–12 years of proven success in SaaS sales and account management.
• Strong analytical skills, with experience in ROI modelling and persuasive quantitative techniques.
• Proven success managing multi-million-dollar global client portfolios and achieving or exceeding revenue targets in B2B technology, SaaS, or professional services.
• Demonstrated ability to build trusted C-suite relationships and navigate complex organizational structures.
• Strategic thinker with a strong commercial acumen.
• Exceptional communication, presentation, and negotiation skills.
• Skilled in using CRM and analytics tools.
• Ability to travel up >50% as business needs require.
• Moderate physical capacity: 20–50 lbs – frequent lifting, bending, or standing.
• Must be legally authorized to work in United States.

Nice to have

• MBA
• Salesforce preferred

Benefits

• Competitive Compensation Package
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives
• Employee Assistance Program
• Generous Global Parental Leave
• Calm, free premium subscription
• Employee Discount Program

Before you apply

• Elite does not provide employment sponsorship for this position.
• Unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma.
• Not accepting applications submitted through recruiting agencies.

About the company

Elite is an automation platform for law firm operations. It delivers a cloud-native SaaS platform that unifies financial, invoice, time, and data management.