Care Manager - CSA

The role

The Care Manager - CSA serves as the key contact for youth and families to Eliot CSA services. You will conduct home-based assessments and develop individualized care plans to support children and families in need.

What you will do

• Serve as key contact for the youth and family to the Eliot CSA and its services.
• Initiate care planning activities with all members of the family and/or caregiving system.
• Conduct a comprehensive home-based assessment in conjunction with other CSA Team members.
• Initiate planning that includes intake meetings.
• Orient the family and the member to the wraparound process.
• Identify strengths and needs of the child.
• Develop and implement a youth and family centered Individualized Care Plan (ICP) in collaboration with the family and collaterals.
• Develop an initial safety/crisis plan.

Required qualifications

• Bachelor’s degree in human services or related field
• Must have a valid driver’s license and reliable transportation
• Experience navigating child/family service systems
• Experience working with child mental health issues and crisis management

Nice to have

• Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase

Benefits

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

About the company

Eliot is a mission-driven team committed to resilience, empowerment, and lasting change. Their Community Service Agency (CSA) serves children and youth through age 21 and their families.