Program Manager - YMCI (LCSW/LICSW/LMHC)

The role

The Program Manager will lead and oversee a team providing 24/7 mobile crisis response to youth and families experiencing psychiatric emergencies. The role ensures services are responsive, individualized, and community-based.

What you will do

• Train, assist and monitor a staff of Master’s Level clinicians, Bachelor’s Level clinicians and Family Partners
• Train, assist and monitor all staff in crisis assessment and development of safety plans
• Ensure linkage and coordination to community-based treatment options
• Develop and maintain strong relationships with other providers of youth and family services
• Ensure the single point of entry for all youth behavioral health services within Eliot is followed
• Be the primary liaison between Youth MCI and CSA
• Provide supervision to CSA embedded staff
• Track and monitor referrals
• Participate in CSA meetings as necessary
• Support the partnership between Youth MCI and CSA

Required qualifications

• Master’s degree in Social Work, Counseling, or related field with corresponding independent licensure
• Four years of clinical experience
• Two years of experience in a supervisory role
• Expertise providing behavioral health and crisis services to children and families
• Solid understanding of the mental health system and services available in the state of Massachusetts
• Valid drivers license
• Reliable transportation

Benefits

• Vacation, sick time, and paid holidays
• Medical, dental, and vision plans
• 401(k) with employer match
• Discounted fitness services
• Access to trusted childcare resources
• 100% company-paid life and accidental death insurance
• Ongoing training
• Career advancement programs
• Tuition reimbursement
• Leadership development

About the company

Eliot is a mission-driven team committed to resilience, empowerment, and lasting change. Their CBHC program serves as a single point of entry for mental health and substance use services for youth, families, and adults.