Bilingual Community Support Specialist - CBHC CALM

The role

You will deliver crisis support for non-violent quality-of-life concerns, behavioral health issues, and homelessness-related needs. This role involves responding to individuals in person or by phone and connecting them with appropriate services.

What you will do

• Respond to individuals in crisis related to mental health, addiction, homelessness, or other non-emergency concerns
• Provide in-person or phone support that does not require police or EMT intervention
• Connect individuals with appropriate services including warm handoffs and ongoing support
• Collaborate with community partners to de-escalate situations and provide therapeutic interventions
• Build trust with BIPOC, low-income, and marginalized communities
• Provide follow-up support after crises
• Help clients navigate behavioral health systems
• Empower clients through advocacy, education, and care coordination

Required qualifications

• Bachelor’s degree in Sociology or related field
• Valid drivers license
• Reliable transportation
• Bilingual: Spanish/English

Benefits

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

About the company

Eliot is a mission-driven team committed to resilience, empowerment, and lasting change. They foster an inclusive workplace where all backgrounds and perspectives are valued.