Engagement Counselor - Homeless Services

The role

You will provide street outreach, engagement activities, crisis intervention, and clinical assessment. You will work with the PATH Team to connect adults with serious mental illness and co-occurring substance use disorders to treatment, housing, and other resources.

What you will do

• Perform outreach and engagement activities to identify homeless individuals with mental health and co-occurring substance use needs.
• Provide clinical services such as crisis intervention and counseling.
• Provide concrete services such as providing warm clothing, blankets, and food.
• Encourage use of housing resources, meal sites, shelters and other services/ entitlements, facilitating linkage.
• Maintain a thorough, current knowledge of local public and private resources.
• Maintain positive working relationships with representatives of local organizations.
• Engage in client-centered/harm-reduction/Housing First framework.

Required qualifications

• Bachelor’s degree in the Healing Arts or Education
• 1 year experience working with adults with mental illness and knowledge of homelessness
• Valid Massachusetts drivers license
• Familiarity with the challenges related to homelessness, substance use, mental illness and trauma is a must

Nice to have

• Master’s degree in the Healing Arts or Education

Benefits

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Medical, dental, and vision plans
• 401(k) with employer match
• Discounted fitness services
• Access to trusted childcare resources
• 100% company-paid life and accidental death insurance
• Ongoing training
• Career advancement programs
• Tuition reimbursement
• Leadership development

About the company

Eliot is a mission-driven team committed to resilience, empowerment, and lasting change. They foster an inclusive workplace where all backgrounds and perspectives are valued.