Substance Abuse Case Manager - PACT

The role

This person will act as a primary case manager for clients in the Program for Assertive Community Treatment (PACT). They will provide individual and group substance use treatment and support to adults with severe and persistent mental illness.

What you will do

• Act as primary case manager for identified clients, providing targeted support and interventions.
• Provide individual and group substance use treatment and support.
• Participate in assessments and treatment planning with clients and the team.
• Ensure consumer safety by implementing crisis intervention techniques when necessary.
• Utilize a team based approach to support and services, collaborating with colleagues and actively participating in daily meetings.
• Participate in rotating on-call coverage and evening shifts to ensure 24/7 support for clients

Required qualifications

• Bachelor’s degree in Psychology, Social Work or related field
• Experience working with adults with substance abuse disorders
• Valid Massachusetts drivers license
• A thorough understanding of twelve step programs is required.
• Demonstrated knowledge of principles related to consumer empowerment and recovery-oriented care.

Nice to have

• Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase

Benefits

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

About the company

Eliot is a mission-driven team committed to resilience, empowerment, and lasting change. They foster an inclusive workplace where all backgrounds and perspectives are valued.