Upcoming Roles | Account Management

The role

Account Management professionals will own and grow relationships with existing clients within a defined book of business. They will act as strategic partners to ensure clients realize value from subscription products and identify expansion opportunities.

What you will do

• Managing and growing a portfolio of client accounts within a defined book of business
• Building trusted relationships with decision makers and senior stakeholders
• Driving renewals and identifying upsell opportunities aligned to client goals
• Partnering with internal teams across Research, Marketing, and Product
• Ensuring clients realize ongoing value from EMARKETER subscriptions

Required qualifications

• Comfortable leveraging technology, data, and AI powered tools to prioritize accounts, uncover insights, and drive strong client outcomes
• Consultative and strategic, with the ability to build trusted relationships and influence multiple stakeholders across client organizations
• Experienced using CRM, analytics, and enablement tools to manage a book of business, identify growth opportunities, and support renewals and expansion
• Curious and adaptable, with an interest in how emerging technologies and digital trends impact client strategy and decision making
• Collaborative and energized by working cross functionally in a fast paced, evolving environment

Nice to have

• Proven experience managing and growing B2B client relationships in a subscription, SaaS, research, or data driven environment
• Demonstrated success renewing and expanding accounts against revenue targets
• Strong written and verbal communication skills, with experience presenting to and influencing stakeholders
• Comfortable using CRM, analytics, and enablement tools to manage accounts and inform strategy
• Experience supporting clients in marketing, advertising, media, technology, financial services, or related industries

Benefits

• Flexible hybrid work environment
• Unlimited PTO
• Comprehensive benefits starting day one
• Commission and incentive eligibility for applicable roles
• 401k with match
• Phone reimbursement
• Wellness perks

Before you apply

• Applicants must be authorized to work in the United States without visa sponsorship now or in the future
• Applicants must be within commuting distance of our New York City office
• Relocation assistance is not available
• There is an exercise component specific to the role to reduce selection bias and test how you apply knowledge

About the company

EMARKETER is the world's leading research company focused on digital transformation. It is a subsidiary of Axel Springer SE, a transatlantic media company.