Managing Director, Enterprise Accounts

The role

You will manage a team of Account Managers and Account Directors to maximize growth in strategic accounts. You will coach team members and develop strategies to retain and grow existing bookings.

What you will do

• Manage a team of Account Managers and Account Directors
• Develop strategies to retain and grow existing bookings within assigned accounts
• Own responsibility for a book of business and a team upsell quota
• Coach a team to their full potential using high-performance management strategies
• Partner with leadership and sales operations to analyze customer satisfaction and health scores
• Address growth opportunities and customers at risk for churn
• Work with direct reports to address customer objections and negotiations
• Work with sales enablement to train team members on new programs or processes

Required qualifications

• 10+ years of Account Management or Sales experience
• 3+ years of people management and coaching experience within subscription, SaaS, or data-driven products

Nice to have

• Track record of success as an individual contributor
• Experience successfully managing a team to achieve/overachieve specific goals and metrics with similar growth and retention expectations
• Experience with SaaS solutions, research, media, agencies, marketing & advertising, retail & ecommerce, or financial services companies
• Experience with strategic account planning at very large and complex organizations

Benefits

• Unlimited PTO
• 10 paid holidays
• 16 weeks of parental leave
• Comprehensive medical, dental, and vision insurance plans
• Matched and vested 401k plan
• Access to resources for financial planning guidance
• Family planning services
• Mental health reach-out
• Employee Assistance Programs (EAP)
• Commuter benefits
• Phone reimbursement
• Gym membership discounts

Before you apply

• Must be authorized to work in the United States without the need for visa sponsorship, now or in the future
• Must be within commuting distance of our New York City office
• There is an exercise component specific to the role to test how you apply knowledge

About the company

EMARKETER is a research company focused on digital transformation. It is a subsidiary of Axel Springer SE, a transatlantic media company.