Director, Solutions Architect (Health Plans)

The role

This individual contributor role serves as a trusted advisor and solutions leader partnering with Health Plan Sales leadership. The person will design scalable solutions and integration strategies to drive new business and align with partner goals.

What you will do

• Partner with health plan sales team on qualified partnership opportunities.
• Design creative and scalable solutions for technical and nontechnical problems.
• Consult, develop and implement product solutions and integration strategies.
• Collaborate cross-functionally to identify infrastructure needs for growth.
• Serve as internal leader and project manager of solutions.
• Establish and manage a structured intake process for new growth initiatives.
• Lead resolution of prospect and partner escalations.
• Build and maintain relationships with internal stakeholders.
• Ensure health plan contracts align with operational goals and service-level agreements.
• Monitor industry and competitive trends to recommend innovative solutions.

Required qualifications

• 10+ years of progressive experience in healthcare, health plans, or health tech.
• Experience in solutioning, product integration/ implementation or vendor/partner management.
• Experience working directly with health plans and ecosystem partners (e.g., TPAs, PBMs, risk-bearing entities).
• Strong track record of acting as a strategic thought partner to sales and product leaders.
• Proven success in working with internal cross-functional teams in building and scaling complex solutions.
• Deep understanding of health plan operations, risk products, and integration strategies.
• Ability to translate complex requirements into actionable strategies.
• Exceptional communication skills for technical and executive-level conversations.
• Strong analytical orientation.
• Problem-solving and solutioning mindset.
• Ability to manage escalations, intake processes, and infrastructure planning.
• Ability and willingness to leverage Artificial Intelligence (AI).

Nice to have

• Move Fast: Acting with urgency with minimal direction.
• Be Comfortable in a Fast-Paced Environment.
• Be A Strategic Thinker / Problem Solver.
• Flexible and solution-oriented.
• Have High Energy and a Positive Outlook.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

About the company

Lantern is a specialty care platform connecting people with a Network of Excellence of specialists for surgery, cancer care, infusions and more. It is trusted by large employers to deliver care to more than 6 million members.