Head of Consultant Relations

The role

The Head of Consultant Relations executes the consultant relations strategy through ownership of major consulting and brokerage house relationships. This person educates on the Lantern value proposition and partners with Sales and Client Success on growth opportunities.

What you will do

• Owning named house relationships at national and local market levels
• Staying embedded in live deals alongside Sales and Solutions Consulting
• Developing content in partnership with product marketing and sales enablement
• Educating the marketplace on surgery COEs and cancer support
• Improving Lantern's win rate and opportunity quality
• Closing coverage gaps in underserved segments like Texas/Southeast and public sector/labor
• Managing escalations by partnering with Sales and Client Success
• Identifying opportunities for improvement
• Establishing strong cross-functional relationships with sales, clinical, marketing, and other functions

Required qualifications

• 15+ years of professional experience working with employer health care benefits in health and benefits consulting or a client/consultant-facing role within a health care solution/vendor
• Strong management experience to build, mentor and lead a high performing team
• Deep relationships and credibility across one or more of the top consulting/brokerage firms
• Experience designing or operating a named-account or portfolio-ownership model
• Ability to influence client and consultant points of view with a data-driven perspective
• Experience in consultative sales or business development
• Strong written and verbal communication skills
• Clear understanding of the mechanics of self-funded medical plans and relationships between health plans, providers, and plan sponsors
• Effective interpersonal skills to work independently and within a team
• Comfortable working in a high-growth, fast-changing environment
• Bachelor's degree

Nice to have

• 5-10 years as a health and benefits consultant within one of the top consulting/brokerage firms
• Strong analytical skills including experience working with medical claims data
• Knowledge of the broader ecosystem of point solutions and health care disruptors
• Experience building outcome-based performance metrics for a relationship-management or sales team
• Ability to adopt a continuous improvement mindset
• Experience in an early / growth stage business

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

About the company

Lantern is a specialty care platform that connects people with a Network of Excellence of specialists for surgery, cancer care, and infusions. It is trusted by large employers to deliver care to more than 6 million members.