Director, Clinical Operations and Strategy

The role

The Director of Clinical Operations and Strategy leads clinical priorities from ideation through implementation. This role manages clinical operations, cross-functional projects, and provides support to the Chief Medical Officer in a Chief of Staff capacity.

What you will do

• Drive execution of projects, including program management and change management
• Lead the definition and implementation of new clinical workflows and processes
• Design and conduct experiments to optimize existing clinical operations
• Develop and manage KPIs/SLAs to measure the performance of clinical operations
• Identify opportunities for process and efficiency improvement
• Work cross-functionally to effectively execute against our priorities
• Ensure compliance with regulatory requirements and company policies
• Provide insights to inform the strategic direction of the company
• Ensure the clinical team is well-prepared for internal and external presentations
• Ensure the clinical team operates smoothly at all levels

Required qualifications

• 5+ years of healthcare consulting experience at a leading healthcare consulting firm focused on at least one of the following: strategy, operations, finance
• 2+ years of operating experience at a health tech or innovative healthcare services organization
• Demonstrated excellence in project management and leadership skills
• Experience working in high-performing, cross-functional teams
• Ability to independently analyze complex data and derive actionable insights
• Experience with process improvement methodologies (e.g., Lean, Six Sigma)
• Strong communication and interpersonal skills
• Fluency in using AI tools

Nice to have

• Advanced degree in a healthcare-related field (e.g., MPH, MHA, MBA with healthcare focus)
• A thorough understanding of clinical workflows and healthcare operations
• Knowledge of healthcare regulations and compliance requirements
• Thrives in collaborative settings and fast-paced environments
• Drive to tackle big problems with innovative solutions
• Deep concern for patients and their healthcare experiences
• Values and promotes diversity in perspectives and experiences
• Focus on execution
• Celebrate small and big wins, understanding their importance in driving change
• Guided by truth and honesty in all interactions

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

About the company

Lantern is a specialty care platform that connects people with a Network of Excellence of specialists for surgery, cancer care, infusions and more. The company delivers care with cost savings to employers and pairs members with dedicated care teams.