Manager, Salesforce

The role

You will lead and grow the Salesforce team while overseeing operations, security, and system integration across business platforms. This player-coach role involves owning Salesforce architecture, development, and implementation from end to end.

What you will do

• Lead, mentor, and grow administrators, developers, engineers, and platform specialists.
• Recruit, hire, onboard, and run 1:1s, performance reviews, and career development.
• Set clear goals, SLAs, and quality standards for the team and vendors.
• Run the team on Agile/Scrum.
• Oversee day-to-day operations of Salesforce and connected platforms.
• Deliver architecture and solutions for business functions including data and security models.
• Lead Salesforce development and implementation in Apex, LWC, SOQL/SOSL, Flows, and APIs.
• Architect and oversee integrations between Salesforce and other business platforms.
• Own security, least-privilege access, and regulatory support.
• Manage release management, DevOps, and sandboxes.

Required qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field, or equivalent experience.
• 6+ years of Salesforce experience across architecture, development, and operations.
• 4+ years of hands-on development.
• 2+ years of direct people leadership managing Salesforce administrators, developers, or engineers.
• Proven Salesforce architecture experience designing multi-cloud solutions across Sales Cloud and Service Cloud.
• Strong hands-on development skills in Apex, LWC, SOQL, Flows, and Salesforce APIs.
• Demonstrated integration experience connecting Salesforce with ERP, CPQ/contract and e-signature, marketing automation, sales enablement, customer onboarding, survey, and data platforms.
• Experience owning platform operations: release management, CI/CD (SFDX, Git, Copado/Gearset or similar), incident and problem management, monitoring, and SLAs.
• Experience owning platform security and access controls across Salesforce and its connected systems.
• Track record supporting Sales, Marketing, Customer Support, and Contracts/Quote-to-Cash processes.
• Experience leading delivery with Agile/Scrum methods.
• Excellent communication and stakeholder skills.

Nice to have

• Salesforce certifications such as Application Architect, System Architect, Platform Developer I/II, Administrator / Advanced Administrator, Platform App Builder, or Integration Architect.
• Experience with Salesforce CPQ / Revenue Cloud and contract lifecycle management tools.
• Experience with HubSpot, Gong, Highspot, DocuSign, Rocketlane, and Qualtrics, and connecting them to Salesforce.
• Experience putting AI-enabled CRM capabilities (Agentforce, Einstein, Data Cloud) into production.
• Experience in SaaS or subscription businesses, ideally in EdTech or the public sector.
• Familiarity with ITSM frameworks and tools (ITIL, Jira Service Management, ServiceNow) and Confluence documentation practices.

Benefits

• 401(k) plan with 4% employer match
• Flexible Open Paid Time Off Plan
• Paid Parental Leave
• Ten Paid Corporate Holidays
• 16 paid volunteer hours
• Medical, dental and vision coverage
• Low deductible PPO with FSA or HDHP with HSA and employer contributions
• Dental perks covering braces for children
• Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance
• Gym reimbursements
• Travel assistance, employee assistance, and pet insurance options
• Referral bonus

About the company

LINQ is a high-growth software company that helps K-12 school districts transform operations with cloud-based software solutions. They integrate finance, HR, nutrition management, and payments into a single platform.