Program Manager, Strategic Accounts

The role

You will lead complex, high-visibility strategic account implementations and statewide rollouts. You will own program-level delivery from kickoff through stabilization by managing program plans, governance, and cross-functional coordination.

What you will do

• Own program-level delivery for strategic accounts from kickoff through go-live and stabilization
• Build and manage program plans spanning multiple concurrent projects and workstreams
• Establish governance including status reporting, risk processes, and steering committee cadence
• Identify and manage program-level risk
• Partner with Sales and Account teams to scope new strategic engagements
• Coordinate across Product and Engineering to resolve dependencies and blockers
• Manage and mentor a small team of direct reports
• Serve as the senior escalation point for strategic account risk
• Improve delivery playbooks, templates, and lessons learned

Required qualifications

• 8+ years of program or project management experience
• Track record of leading large, multi-workstream engagements
• Experience managing statewide, enterprise, or multi-site rollouts
• Ability to manage up and present to senior internal and customer executives
• Experience directly managing or mentoring other project managers or implementation staff
• Strong command of program governance including RAID logs, steering committees, phase gates, and executive reporting
• Comfortable operating with ambiguity

Nice to have

• PMP, PgMP, or equivalent certification
• Prior experience in K–12 education, state government, or public sector software implementations
• Familiarity with tools like Rocketlane, Smartsheet, or similar PM/PSA platforms
• Experience standing up or improving a PMO-style governance function

Benefits

• 401(k) plan with 4% employer match on total earnings
• Company bonus or target sales commission
• Flexible Open Paid Time Off Plan
• Paid Parental Leave
• Ten Paid Corporate Holidays
• 16 paid volunteer hours
• Medical, dental and vision coverage
• Low deductible PPO with FSA option or HDHP with HSA contributions
• Dental perks covering braces for children
• Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance
• Gym reimbursements
• Travel assistance, employee assistance, and pet insurance options

About the company

LINQ is a high-growth software company that helps K-12 districts transform school operations with cloud-based solutions. They integrate finance, HR, nutrition management, and payments into a single platform.