Scheduler - Virtual Supervising Physician (VSP)

The role

The VSP Scheduler coordinates Annual Health Care Review appointments between Medicare patients and Virtual Supervising Physicians. The role involves booking 15-minute telehealth visits and managing physician calendars across multiple states.

What you will do

• Book Annual Health Care Reviews with the right physician based on patient availability and state.
• Confirm whether each patient will join telehealth visits by video or audio.
• Call patients to set up visits, answer scheduling questions, and explain the purpose of the review.
• Confirm phone numbers, appointment dates, times, and time zones.
• Keep physician calendars organized and up to date across multiple states.
• Make confirmation and reminder calls and follow up with patients who miss appointments.
• Rebook visits when a patient or physician becomes unavailable.
• Enter scheduling and contact information into the EMR or scheduling system.
• Handle patient information in line with HIPAA and confidentiality policies.
• Work with physicians, clinical staff, and fellow schedulers.

Required qualifications

• High school diploma or equivalent.
• Strong organization and attention to detail.
• Clear, friendly phone communication, with patience and empathy.
• Ability to manage a high volume of calls and appointments while prioritizing tasks.
• Problem-solving skills for scheduling conflicts and errors.
• Comfort with computers, electronic calendars, scheduling platforms, and phone systems.
• Understanding of patient confidentiality and professional boundaries.

Nice to have

• Previous experience in medical scheduling, a front desk, a call center, or patient access.
• Familiarity with telehealth workflows and EMR systems.
• Basic knowledge of medical terminology.
• Bilingual skills (for example, Spanish)

Benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, a
• Paid Time Off
• Paid Office Holidays
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand

Before you apply

• Candidates must disclose any current or future need for employment-based immigration sponsorship before an offer of employment is extended.

About the company

Ennoble Care is a mobile primary care, palliative care, and hospice service provider. Clinicians go to the home of the patient to provide a continuum of care for those with chronic conditions and limited mobility.