Credit Reporting Compliance Supervisor (Hybrid)

The role

You will lead and manage end-to-end credit report dispute resolution operations. You will oversee a team focused on investigating, processing, and resolving credit reporting disputes.

What you will do

• Lead and manage daily operations of the credit report dispute resolution team
• Provide coaching, guidance, and development to dispute specialists
• Analyze dispute trends and root causes of processing errors
• Collaborate with operations, legal, and compliance partners
• Monitor key performance indicators, turnaround times, and quality assurance audits

Required qualifications

• 3+ years of leadership experience managing teams within credit reporting dispute operations
• In-depth expertise in credit dispute resolution, FCRA regulations, Metro 2 format, and e-OSCAR system processing
• Excellent written and verbal communication skills
• Ability to coach, train, and motivate employees and evaluate their performance
• Strong analytical and problem-solving skills

Benefits

• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day

Before you apply

• Must be eligible to work in the United States
• Not able to sponsor visas or take over sponsorship at this time

About the company

Enova International is a financial technology company providing online financial services through its Colossus platform. The company serves non-prime consumers, businesses, and traditional banks.