Senior Manager, Partnership Account Management (Hybrid)

Chicago, IL. Posted a month ago

The role

The Senior Manager of Partnership Account Management owns the full lifecycle of OnDeck's live partner relationships. You will manage the Strategic Partners channel to drive revenue retention and growth through account management strategy and direct partner engagement.

What you will do

Lead and develop the Account Management team
Build and own the Partner Growth Playbook
Run the QBR program and Partner Health Scorecard
Drive upsell and cross-sell
Manage senior relationships
Own partner onboarding from contract to go-live
Turn account feedback into asks for Product, Marketing and leadership
Deliver accurate account-level origination forecasts

Required qualifications

6-10+ years in account management, partner success or strategic partnerships
Experience building or owning an account growth framework, expansion playbook or QBR program
Experience managing or coaching account managers
Strong commercial instincts and the ability to present business cases to senior partner stakeholders
Fintech, SaaS or payments experience

Nice to have

Embedded finance, white-label lending or API-driven financial product experience
Familiarity with vertical SaaS, ERP, accounting, payroll or payments ecosystems
Experience with revenue-share or performance-based structures
Understanding of SMB lending economics
A background that blends account management and new business development

Benefits

Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups
Employee recognition and rewards program
Charitable matching and a paid volunteer day

About the company

Enova International is a financial technology company providing online financial services through its AI and machine learning-powered Colossus platform. The company serves non-prime consumers and businesses while offering technology to traditional banks.