Engagement Ambassador - University of Pennsylvania

The role

Engagement Ambassadors conduct digital and traditional interactions with alumni, parents, and friends. They contact prospects using text, video, or phone to collect donations, verify information, and share institutional updates.

What you will do

• Contact donors and prospects to collect donations, verify information, and share institutional updates.
• Follow a script when reaching out to prospects.
• Enter data into the computer system.
• Meet or exceed goals as outlined by your manager.

Required qualifications

• Must be enrolled as a student at the University of Pennsylvania while employed in this position.
• Demonstrated strong command of English (both verbal and written).
• Capable of effectively communicating with a variety of individuals.
• Working knowledge of Microsoft Office.
• Must be able to operate in an office setting and routinely use standard office equipment such as computers, phones, etc.
• Must be able to work in an environment where the noise level is moderate.
• Largely a sedentary role; infrequent light physical effort is required (minimum of five pounds).
• Must be eligible to work in the U.S.

Benefits

• Longevity-based merit increases
• Paid time off as required by state and local laws

Before you apply

• Must be enrolled as a student at the University of Pennsylvania.
• Must complete Form I-9 employment eligibility verification and provide acceptable documentation.
• Must pass new hire and compliance trainings.

About the company

Encoura's mission is to empower students and institutions to create meaningful connections. The company provides products and services spanning enrollment, research, marketing, student success, and advancement.