Engagement Ambassador - UC Berkeley

The role

Engagement Ambassadors reach out to donors to collect donations, verify information, and share institutional updates. This work is done using text, video, or phone.

What you will do

• Contact donors and prospects to collect donations, verify information, and share institutional updates.
• Follow a script when reaching out to prospects.
• Enter data into the computer system.
• Meet or exceed goals as outlined by your manager.
• Work a minimum number of shifts each week/month.

Required qualifications

• Must be a current student attending the University of California, Berkeley.
• Strong command of English (both verbal and written).
• Capable of effectively communicating with a variety of individuals.
• Working knowledge of Microsoft Office.
• Must be able to work remote.
• Must be able to operate in an office setting and routinely use standard office equipment.
• Must be able to work in an environment where the noise level is moderate.
• Infrequent light physical effort is required (minimum of five pounds).
• Must have access to reliable technology, including a personal computer (Windows or Mac), webcam, and wired headset.
• Must have a home internet connection with 20 Mbps download and 5 Mbps upload speeds.
• Must be eligible to work in the U.S.

Benefits

• Opportunity for longevity-based merit increases.
• Encoura complies with all state and local laws that require specific forms of paid time off.

Before you apply

• All hires must complete Form I-9 employment eligibility verification and provide acceptable documentation.
• Full technical requirements will be shared and evaluated following a completed application.

About the company

Encoura's mission is to empower students and institutions to create meaningful connections. The company provides products and services representing the link between students and higher education institutions.