Engagement Ambassador - University of Delaware

The role

Engagement Ambassadors conduct digital and traditional interactions with alumni, parents, and friends. They contact prospects using text, video, or phone to collect donations, verify information, and share institutional updates.

What you will do

• Contact donors and prospects to collect donations, verify information, and share institutional updates.
• Follow a script when reaching out to prospects.
• Accurately enter data into our computer system.
• Meet or exceed goals as outlined by your manager.

Required qualifications

• Must be enrolled as a student at the University of Delaware while employed in this position.
• Demonstrated strong command of English (both verbal and written).
• Capable of effectively communicating with a variety of individuals.
• Working knowledge of Microsoft Office.
• Must be able to operate in an office setting and routinely use standard office equipment such as computers, phones, etc.
• Must be able to work in an environment where the noise level is moderate.
• This is largely a sedentary role; Infrequent light physical effort is required (minimum of five pounds).
• Must be eligible to work in the U.S.

Benefits

• Opportunity for longevity-based merit increases.
• Paid time off as required by state and local laws.

Before you apply

• Must be enrolled as a student at the University of Delaware.
• All hires must complete Form I-9 employment eligibility verification and provide acceptable documentation.
• Must be eligible to work in the U.S.

About the company

Encoura's mission is to empower students and institutions to create meaningful connections. The company provides products and services spanning enrollment, research, marketing, student success, and advancement.