CRM Associate Independent Contractor

The role

The CRM Associate independent contractor will work with partner institutions on Slate-related consulting services. This role focuses on delivering solutions to help campuses utilize Technolutions Slate CRM to achieve enrollment goals.

What you will do

• Provide specific CRM-related services to assigned campus partners.
• Conduct CRM Consulting, Slate system implementations, or Slate-hosted communications development.
• Be a positive representative of Encoura and the brand.
• Engage virtually with campus partners using web-calling services like Zoom.
• Manage and work with sensitive and legally protected student data.
• Provide feedback to the VP, CRM Solutions to accelerate the sales cycle and improve brand reputation.
• Provide feedback to VP, CRM Solutions on market trends and opportunities.

Required qualifications

• 5-7 years of admissions experience.
• At least 3+ years experience as a campus-based Slate Captain or CRM administrator for another admissions CRM platform.
• Flexibility in current employment to accommodate remote calls and respond to requests within 24 hours.
• Ability to problem-solve process and technical issues.
• Ability to maintain discretion and confidentiality with sensitive information and student records.
• Capacity to develop strategies to build CRM functionality and resolve partner issues.
• Must be eligible to work in the U.S.

Nice to have

• experience in higher education
• proficiency with Slate or Salesforce CRM systems

Before you apply

• Submission of a resume does not guarantee follow-up or notification regarding application status.
• Current Encoura employees are not eligible for consideration.

About the company

Encoura's mission is to empower students and institutions to create meaningful connections. The company provides expertise in enrollment, research, marketing, student success, and advancement.