Immigration Consultant

The role

The Immigration Consultant manages corporate and private immigration matters from initial assessment to closure. The role focuses on South Africa and potential exposure to other African jurisdictions.

What you will do

• Conduct initial case assessments and advise clients on immigration pathways and requirements.
• Manage a portfolio of South African immigration matters and coordinate across other African jurisdictions.
• Prepare, review and quality-check visa, permit, waiver, exemption, residency and related applications.
• Draft client-facing correspondence, supporting letters, checklists, case strategies and application documents.
• Maintain regular communication with clients, assignees, internal stakeholders and third-party providers.
• Liaise with relevant authorities, application centers, professional bodies and service providers.
• Identify case risks, missing information, delays and potential non-compliance.
• Monitor expiry dates, validity periods, submission deadlines and critical milestones.
• Maintain complete and accurate case records and billing inputs in the case-management system.
• Apply internal standard operating procedures, quality-control requirements and data-protection standards.

Required qualifications

• Relevant tertiary qualification.
• Demonstrated immigration casework experience.
• Experience advising corporate clients, employees or assignees in a professional-services environment.
• Strong written and verbal English.
• Excellent attention to detail, analytical ability and judgement.
• Ability to manage multiple active matters, competing priorities and deadline-driven work.
• Ability to work independently while collaborating effectively with colleagues and stakeholders.
• Proficiency in Microsoft Word, Excel, Outlook and Teams.
• Confidence using case-management systems and digital client records.
• Commitment to confidentiality, ethical conduct, regulatory compliance and handling of personal information.
• Working knowledge of South African immigration legislation, Department of Home Affairs processes, VFS Global procedures, SAQA and relevant professional-body processes.

Nice to have

• A law degree, legal studies qualification or equivalent is strongly preferred.
• Exposure to multi-country African immigration process's, corporate mobility, relocation or expatriate services.
• Additional language capability and experience working with international stakeholders across cultures and time zones.

About the company

Envoy Global is an innovator in the global immigration space. Their mission combines an industry-leading tech platform with holistic service to streamline the immigration process for employers and individuals.