Global Support Specialist[Immigration Operations]

The role

The Global Support Specialist supports global immigration teams by ensuring accurate case setup, document management, and administrative coordination. This role involves managing case workflows, handling client documents, and assisting with case maintenance and compliance.

What you will do

• Manage end-to-end setup of new assessments and immigration cases.
• Enter client information and case details into internal systems.
• Assign case owners and preparers to ensure workflow.
• Handle secure collection, uploading, and organization of client documents.
• Ensure proper storage and categorization of files.
• Support secure document transfers between systems and stakeholders.
• Assist Case Managers in updating case notes and performing routine audits.
• Support the completion and submission of immigration forms.
• Facilitate proper case closure by ensuring documents and records are complete.
• Maintain high standards of accuracy and data integrity.

Required qualifications

• Strong verbal and written communication skills.
• Excellent organizational and time management skills.
• High attention to detail and accuracy.
• Solid proficiency in MS Office Suite (Word, Excel, Outlook, etc.).
• Comfort working with digital platforms and internal systems.
• Strong willingness to learn, adapt, and grow.
• A proactive, process oriented mindset.

Benefits

• Work with globally recognized corporate clients
• Collaborative, people-first culture

About the company

Envoy Global is an innovator in the global immigration space. Their mission combines a tech platform with holistic service to streamline the immigration process for employers and individuals.