Returns Analyst I (Req #1450)

About the job

Overview *Candidates must be located in or near the Sterling, Virginia area with a willingness to work on-site Monday-Friday 9am-6pm* As a Returns Analyst I, you will be responsible for researching difficult, unusual and case sensitive returns issues, resolving post-shipment issues and managing customer product returns. You will assist with the customer order process and order edits, assisting with RMA inventory counts and managing additional operations projects, as necessary. Your Impact The essential functions of this position include: - Obtain vendor return approvals - Qualify and manage customer return requests - Work with your manager, upper management, outside vendors to resolve…