Regional Service Manager (Pump, Power & HVAC)

The role

The Regional Service Manager oversees service operations across multiple locations within a specific region. This person will lead a team of Heavy Equipment Maintenance Technicians and ensure high-quality service delivery.

What you will do

• Coordination and supervision of quality performance of equipment mechanics and service personnel
• Scheduling repairs for customer and company owned rental equipment
• Maintain and nurture existing customer relationships
• Respond to and resolve customer inquiries, requests, complaints or other communications
• Employee training and development
• Maintaining a safe work environment
• Other duties, assigned as needed

Required qualifications

• Industry knowledge in the rental industry or a related construction field
• Strong interpersonal and problem solving skills
• Ability to travel up to 70% of the time
• Adaptable to the fast pace of a growing company
• Knowledge of work planning, scheduling and other supervisory activities
• Superior customer service, teamwork and verbal/written communication skills
• High School Diploma or Equivalent Education or Experience
• Extensive experience in the repair and maintenance of self-propelled platforms and lifts
• Valid driver's license with acceptable driving record
• Must be at least 21 years old to operate company vehicle
• Must be able to move, stand, stoop and bend freely
• Ability to be in extreme weather conditions for a period of time

Nice to have

• Three years of maintenance and service experience
• Experience and/or a background in the construction industry

Benefits

• Base salary plus Company Profit Sharing Plan
• Company provided truck
• Full medical, dental, and vision coverage for full-time employees
• 401(k) and company match
• Generous PTO + paid holidays
• Gym membership stipend + wellness programs
• Annual tool and boot reimbursements
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry leading diagnostic tools

Before you apply

• Employment is contingent on passing a background check
• Must pass a 10 panel drug screen

About the company

EquipmentShare is a people-first company powered by cutting-edge technology. They aim to transform the construction industry through innovative technology and real-time support.