Sales and Design Consultant (full-time)

The role

You will educate and advise customers on rug selection, sizing, and floor plan layout. You will drive sales through proactive outreach and provide personalized experiences through multiple channels.

What you will do

• Provide consumer and Trade customers a high touch and personalized experience through multiple channels
• Drive sales through proactive outreach
• Deliver exceptional design and product expertise to customers
• Maintain a clean, organized, and on-brand showroom
• Advise customers on floor plan layout, material selection, and custom-sized rug measurements
• Surprise and delight customers
• Utilize innovative technologies to help customers bring their projects to life
• Use passion for home décor and interior design to connect with customers and drive sales

Required qualifications

• 2+ years of experience in a consumer-facing role
• 2+ years of direct consumer sales and account/project management experience
• Passionate about interior design and home décor
• Self motivated, curious, empathetic, and a great listener
• Solutions oriented with sound judgment, business sense, and high integrity
• High level of proficiency working across multiple software tools including Salesforce, Google Suite, Shopify, Zoom, etc.
• Great time management and organizational skills with a high level of accountability
• Ability to work a flexible schedule, including weekend and holiday hours as necessary
• Strong interpersonal and communication skills

Nice to have

• Experience working with interior designers, architects, stagers, etc.
• BA or experience working in a creative field: interior design, art history, architecture, etc.
• Working with custom products
• Experience with design tools and spatial planning

About the company

Ernesta aims to bring design-focused custom-sized rugs to homes through an enjoyable and affordable experience. The team is focused on creating and delivering beautiful and simple solutions for customers.