Director of Client Relations

The role

This person will lead and develop a territory sales team of B2B Client Relationship Managers. They will drive new business development, manage account expansion, and act as a brand ambassador for the territory.

What you will do

• Motivate and manage a team of B2B Client Relationship Managers
• Drive performance, accountability, and professional development
• Coach team in sales strategies, tools, and account planning
• Lead monthly sales meetings and conduct regular reviews
• Serve as the go-to sales leader for the region internally and externally
• Build authentic, lasting relationships with business clients
• Represent Ernest at appreciation events, sports outings, and client meetings
• Partner with supplier reps to drive value and strengthen relationships
• Guide and support Client Relationship Managers in hunting new business and growing accounts
• Create and execute a yearly business plan focused on profitable growth

Required qualifications

• Proven B2B outside sales success
• Experience managing and growing an outside B2B sales team
• Strong leadership, communication, and coaching abilities
• Track record of strategic thinking and operational execution
• Confidence in building rapport at all levels
• Valid driver's license
• Clean driving record
• Relevant outside sales experience

Benefits

• Comprehensive Benefits

About the company

Ernest is a nationwide company founded in 1946 by brothers Ernie and Charles Wilson. They focus on customized service and finding the best solutions for customer needs.