Head of Sales

The role

The Head of Sales will own the strategy and full operational engine of the sales organization. You will lead multiple managers and sales teams to develop and scale the organization.

What you will do

• Lead the Sales organization, managing multiple teams and driving performance
• Define and own KPIs across production, activity, efficiency, and quality
• Lead, develop, and scale a high-performing team of licensed agents and managers
• Build and continuously improve sales playbooks, scripts, and sales motions
• Develop coaching programs across call reviews, shadowing, certifications, and performance improvement plans
• Partner with Product and Marketing teams to develop shared test and experimentation roadmaps
• Set and manage staffing plans in partnership with Finance and Marketing
• Design and evolve compensation plans

Required qualifications

• 8–12+ years of sales leadership experience
• Direct ownership of inside sales teams of 30+ in a B2C or high-volume direct-to-consumer environment
• Proven track record of owning a sales organization
• Experience designing and managing agent compensation plans, performance management frameworks, and staffing models at scale
• Fluent in forecasting, pipeline management, and modern CRM and telephony systems (Salesforce, Regal, or equivalent)
• Track record of building manager capability and creating high-performance team cultures

Nice to have

• Deep expertise in final expense, whole life, or adjacent protection products

About the company

Ethos is a life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale.