Director of Sales Development & Training

The role

This role will architect the development system for Insurance Sales Agents. You will partner with sales and product leaders to develop training, coaching, and script strategy across multiple direct to consumer sales verticals.

What you will do

• Own scripts and work with sales leaders and product to develop and improve them across every vertical
• Build AI tools to assist Agents real-time during calls
• Partner with Sales Strategy and Operations to develop an Agent performance tracking suite using AI transcription analysis
• Run structured pilots and A/B script tests
• Build the onboarding curriculum and ramp process for new agents
• Own remedial training for underperforming reps
• Design coaching programs to improve individual talent
• Build programs to make managers effective coaches
• Partner with Product and sales leadership to shape what gets sold and how it is positioned

Required qualifications

• AI Native builder
• Experience building or scaling a sales training/enablement function inside a high-velocity, script-driven, or regulated sales environment
• Ability to form hypotheses, test, measure, and iterate on scripts
• Ability to partner closely with sales leaders to shape and execute new strategies
• Comfortable making bold bets on scripts and strategy

About the company

Ethos is a life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. The company uses a three-sided technology platform to transform the life insurance experience for consumers, agents, and carriers.