Lead Product Designer, London, UK

The role

You will own a problem area across connected surfaces from definition to delivery. You will research, design, write, test, measure, and iterate to move commercial outcomes like activation, conversion, retention, and adherence.

What you will do

• Own a problem area across connected surfaces from definition to delivery
• Research, design, write, test, measure, and iterate
• Move commercial outcomes including activation, conversion, retention, and adherence
• Create designs that build trust in a regulated market
• Perform research and usability testing
• Set up and read A/B tests for validation and experimentation
• Handle UX writing for craft and compliance
• Break down and package problem definitions
• Contribute to the Design System
• Use AI tools like Claude Code and Cursor in the workflow

Required qualifications

• 8 years or more in product design
• Track record of owning a domain
• Track record of building systems others depend on
• Track record of developing other designers
• Problem definition skills
• Visual craft in typography, spacing, colour, motion and micro-interactions
• Inclusive design and accessibility knowledge
• Systems thinking across mobile and emerging platforms like AI-native interfaces
• Product and commercial sense
• Clear, specific, and opinionated communication
• Ability to work in the open and use critique
• Portfolio showing problem solving, commercial impact, craft, Design System contribution, and AI usage

Benefits

• Employee options program
• Annual development budget
• 3 days of professional development leave
• Private health insurance through Vitality or monthly wellness allowance
• 25 days of holiday
• Enhanced parental leave
• Work from anywhere 3 weeks out of the year
• Regular socials, clubs, after-school sport, and seasonal events

Before you apply

• Applications without a portfolio will not be considered

About the company

Eucalyptus is a consumer healthcare platform supporting millions of patients globally. It is part of Hims & Hers and includes digital healthcare clinics like Pilot, Kin, and Software.