Front Desk Receptionist - San Diego, CA

The role

The Front Desk Receptionist will greet guests and coordinate with EV Consultants for sales consultations and deliveries. This role involves managing schedules, educating customers on EV technology, and maintaining the showroom environment.

What you will do

• Greet and check in scheduled guests upon arrival
• Coordinate with assigned EV Consultants for sales consultations and delivery pickups
• Educate customers on EV technology, incentives, charging, and ownership costs
• Manage and maintain the daily schedule for test drives and vehicle deliveries
• Monitor showroom traffic and communicate with the sales team
• Confirm appointments and communicate delays or changes
• Facilitate final vehicle key hand-offs during delivery appointments
• Collect guest feedback on their delivery experience
• Educate customers on post-sale support
• Proactively follow up with recent buyers to encourage positive reviews

Required qualifications

• 2+ years of experience in a front desk, receptionist, retail, or customer-facing role
• Strong communication and interpersonal skills
• Highly organized with the ability to multitask in a fast-paced environment
• Reliable, detail-oriented, and punctual
• Ability to operate with ownership and minimal supervision
• Familiarity with Google Workspace (Docs, Sheets, Calendar)
• Comfortable using Slack or similar communication tools

Nice to have

• Experience using CRM or scheduling tools
• Experience in automotive, dealership, retail, or hospitality environments
• Bilingual (English + Spanish or other languages)

Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k)
• PTO and sick time

About the company

Ever is an AI-native auto retail platform building the next-generation automotive business starting with electric vehicles. The company is expanding nationwide and is backed by leading investors.