General Manager - San Diego Hub

The role

The General Manager is the senior operational leader for the San Diego hub. You will own the customer-facing deal lifecycle and be accountable for the performance and culture of Sales, Customer Experience, Finance & Insurance, and Business Office verticals.

What you will do

• Own retail deal volume targets for the San Diego market
• Drive a consistent sales process from lead to delivery
• Review deals for margin integrity and adherence to process
• Oversee inbound and outbound pipeline performance
• Own back-end gross profit per unit targets
• Ensure deals meet lender guidelines and state regulations
• Ensure title and registration processing meets SLA targets
• Run structured weekly reviews with team leads
• Own the San Diego hub gross profit contribution
• Set clear measurable expectations and hold regular 1:1s

Required qualifications

• 5–8 years of senior leadership managing multiple functional verticals in a high-volume, consumer-facing operation
• Direct experience owning both Sales and F&I performance
• Proven track record leading a CX or inside sales function
• Experience in automotive retail or direct-to-consumer vehicle operations
• Hands-on experience with CDK, Reynolds & Reynolds, or a comparable dealership management system
• Experience managing business office and title functions
• Track record of hiring, developing, and managing performance
• Working knowledge of or demonstrated interest in the EV market

Nice to have

• Familiarity with the DTC operating model and its demands

Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k)
• PTO
• sick time

About the company

Ever is an AI-native auto retail platform building the next-generation automotive business, starting with electric vehicles. The company is expanding nationwide and is backed by leading investors.