Senior Manager, User Experience Research

Oakland, California, United States. Posted a month ago

The role

You will lead the user research function as a strategic player-coach. You will set research strategy, manage a small team, and lead strategic studies to shape the AI-powered litigation platform.

What you will do

Set the user research strategy and quarterly roadmap
Synthesize complex research findings into compelling narratives
Personally lead strategic, highly ambiguous research projects
Manage a small, high-performing team
Set a high bar for research rigor, critique, and customer empathy
Partner with leadership across Product, Engineering, Marketing, and Data Science
Scale the research function through self-service frameworks and AI-enabled tools

Required qualifications

At least 8 years of user research experience
Track record of shaping product strategy for complex B2B SaaS, enterprise, data-heavy, or regulated products
Experience leading or managing research team members
Deep expertise in mixed-methods research
Exceptional synthesis and storytelling skills
Skilled at translating complex business problems into structured research plans
Strong judgment and prioritization skills
Excellent communication skills
Ability to operate in ambiguity
Portfolio or body of work showing how research shaped product outcomes
Authorized to work in the United States without restrictions

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Accounts for health and dependent care expenses
Membership to Modern Health
Paid parental leave
Company-sponsored life and disability insurance
Competitive equity grants
401(k) plan with company matching of up to 4% of eligible annual compensation
17 paid vacation days
11 federal holidays
Paid sick leave
Four Everlawlidays per year
Annual allocation for learning & development and relevant professional membership dues

Before you apply

Everlaw is not sponsoring F-1 visas, including OPT, for this role

About the company

Everlaw is a litigation and investigation management platform that uses AI to turn messy data into facts. The company is ranked #1 on G2 in its category.