Sr. Partner Onboarding & Success Manager

The role

You will build and scale the partner enablement engine by owning the end-to-end readiness journey for newly signed partners. You will coordinate cross-functional resources to build long-term partner self-sufficiency.

What you will do

• Own the post-signature partner onboarding and readiness journey
• Build structured readiness tracks for different partner types
• Guide partners through operational transaction steps
• Serve as a practical, trusted advisor to partner teams
• Track onboarding milestones and partner capability demonstrations
• Identify recurring operational or technical friction for partners

Required qualifications

• At least 8+ years of experience in partner onboarding, technical customer success, implementation coordination, or partner success in B2B technology
• Experience guiding external organizations through complex software platforms
• Clear, practical communication skills
• Ability to excel at cross-functional coordination across internal teams
• Diagnostic approach to problem-solving
• Authorized to work in the United States

Nice to have

• Experience in legal technology, litigation support, investigations, or regulated B2B software environments
• Experience onboarding service providers, system integrators, MSPs, or reseller partners
• Experience designing partner readiness frameworks, milestone tracking, and transition criteria in platforms like Salesforce or partner portals

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Accounts for health and dependent care expenses
• Membership to Modern Health
• Paid parental leave
• Company-sponsored life and disability insurance
• Competitive equity grants
• 401(k) plan with company matching of up to 4% of eligible annual compensation
• 17 paid vacation days, 11 federal holidays, and paid sick leave
• Four Everlawlidays per year
• Annual allocation for learning & development and relevant professional membership dues
• Monthly home internet reimbursement, plus a stipend for your desk setup
• Catered lunch each workday, plus snacks and company-wide events in our offices

Before you apply

• You are authorized to work in the United States
• Everlaw is not sponsoring U.S. employment visas for this role

About the company

Everlaw is a litigation and investigation management platform that uses AI to process electronic evidence. The Business Development team builds and grows the network of partners who extend Everlaw's reach into the market.