Everlane
Floor Leader - Everlane Seaport
Boston, MA. Posted 4 months ago
The role
This role is responsible for leading a team that embodies the Everlane ethos and delivers best-in-class store experience. You will lead your team to ensure the service model comes to life in-store and drive business results.
What you will do
- Lead your team to ensure our service model comes to life in-store
- Zone, prioritize and delegate tasks for team members in zones based on the needs of the business
- Set goals for your team while coaching and motivating to drive results on the sales floor
- Provide in the moment feedback to team members
- Perform hourly reads and update the team on current business goals and results
- Celebrate successes and share recognition within the team
- Share business results and anecdotal feedback with the leadership team
- Make timely and effective decisions that balance team goals and foster a customer-focused environment
- Create a sense of urgency in your team to achieve results and eliminate obstacles
- Create a climate where people are motivated to do their best
Required qualifications
- 1-2 years of leadership experience
- Strong written and verbal communication skills
- The ability to work closely and effectively with the rest of your store leadership team
- Strong organization skills
- A proven track record of hiring, leading and developing effective store teams
- Must bend, reach, and stretch for product
- Must lift, carry and move at least 40 pounds
- Have flexible availability including nights, weekends, and holidays
- Must regularly move around all areas of the store and be accessible to customers
Nice to have
- A fan of Everlane, our product, and our values
About the company
Everlane partners with ethical factories and works with premium and sustainably sourced materials. They aim to leave the industry cleaner than they found it.