Clinical Account Manager

The role

You will support dentists by providing proactive follow-up, consultation, and troubleshooting for digital cases. You will review case quality, grow existing accounts, and provide feedback to marketing, engineering, and product teams.

What you will do

• Talk to dentists through proactive follow-up, consultation, and troubleshooting
• Review cases to assess quality and design architecture
• Advise on how to get better outcomes
• Grow existing accounts by helping practices send more cases
• Bring dentist feedback back to marketing, engineering, and product
• Identify customers who could become key opinion leaders
• Manage day-to-day decisions on calls, escalations, and small refunds or credits

Required qualifications

• Hands-on digital case design experience
• Designed in 3Shape and/or exocad, including complex cases
• Understand the architecture of what makes a case good
• Experience consulting with dentists on their cases
• Comfortable disagreeing with a dentist and telling them when a case won't work
• Strong, clear communicator

Nice to have

• Carried revenue-linked KPIs before
• Known name in the digital dentistry industry

About the company

evismart is rebuilding its dentist business and requires support for dentists who send digital cases.