Product Support Specialist

About the job

Product Support Specialist EviSmart | Global Continuity Team • On-site • Full-Time • Night Shift We're looking for a Product Support Specialist who can help customers resolve software issues and keep their operations running. Our customers are dental labs and dentists around the world who rely on our software every day. When something isn't working, we need someone who can understand the problem, find a practical solution, and keep the customer informed. What You'll Do - Assist customers with software issues, questions, and troubleshooting. - Understand how our products work and how customers use them. - Find temporary workarounds when an immediate fix isn't available. - Manage support…